The types of Personal Information we collect and how it may be used;
How and why we may disclose your Personal Information to third parties;
The transfer of your Personal Information within and outside of the European Economic Area (“EEA”);
Your right to access, correct, update, and delete your Personal Information;
The security measures we use to protect and prevent the loss, misuse, or alteration of Personal Information; and
Flip Trade retention of your Personal Information.
COLLECTION AND USE OF PERSONAL INFORMATION
A. PERSONAL INFORMATION WE COLLECT
We collect the Personal Information you provide directly to us when you open a Flip Trade Account, perform any transactions on the Flip Trade Platform, or use other Flip Trade. This may include:
Contact information, such as name, home address, and email address.
Account information, such as username and password.
Financial information, such as bank account numbers, bank statement, and trading information.
Identity verification information, such as images of your government issued ID, passport, national ID card, or driving license. Note: US residents may be asked to provide their social security numbers.
Residence verification information, such as Utility bill details or similar information.
We also automatically collect certain computer, device, and browsing information when you access the Flip Trade website or use Flip Trade This information is aggregated to provide statistical data about our users' browsing actions and patterns, and does not personally identify individuals. This information may include:
Computer or mobile device information, including IP address, operating system, browser type.
Website usage information.
C. HOW WE USE YOUR PERSONAL INFORMATION
We may use your Personal Information to:
Process your Flip Trade transactions. We will process your Personal Information only for the purpose(s) for which it has been provided to us.
Personalise your Flip Trade experience.
Analyse Flip Trade website usage, and improve our website and website offerings.
Help us respond to your customer service requests and support needs.
Contact you about Flip Trade Services. The email address you provide may be used to communicate information and updates related to your use of the Flip Trade. We may also occasionally communicate company news, updates, promotions, and related information relating to similar products and services provided by Flip Trade.
Administer a contest, promotion, survey or other site features as will be more explained on the website.
Compelled by subpoena, court order, or other legal procedure.
We believe that the disclosure is necessary to prevent physical harm or financial loss.
Disclosure is necessary to report suspected illegal activity.
C. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
We store and process your Personal Information in data centres around the world, wherever Flip Trade facilities or service providers are located. As such, we may transfer your Personal Information outside of the EEA. Such transfers are undertaken in accordance with our legal and regulatory obligations.
Occasionally, the Flip Trade website may provide references or links to other websites ("External Websites"). We do not control these External Websites third party sites or any of the content contained therein. You agree that we are in no way responsible or liable for External Websites referenced or linked from the Flip Trade website, including, but not limited to, website content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to, or arising from those sites.External Websites have separate and independent privacy policies. We encourage you to review the policies, rules, terms, and regulations of each site that you visit. We seek to protect the integrity of our site and welcome any feedback about External Website information provided on the Flip Trade website
.ACCESS RIGHTS TO PERSONAL INFORMATION
SECURITY OF PERSONAL INFORMATION
We use a variety of security measures to ensure the confidentiality of your Personal Information, and to protect your Personal Information from loss, theft, unauthorised access, misuse, alteration or destruction. These security measures include, but are not limited to:
Password protected directories and databases.
Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
All financially sensitive and/or credit information is transmitted via SSL technology and encrypted in our database. Only authorised Flip Trade personnel are permitted access to your Personal Information, and these personnel are required to treat the information as highly confidential. The security measures will be reviewed regularly in light of new and relevant legal and technical developments.
RETENTION OF PERSONAL INFORMATION
The agreement between the Buyer and the Seller to exchange Bitcoins through the Service for currencies at a commonly agreed rate ("Bitcoin Purchase Transaction");
The conversion of currencies into Bitcoins deposited by Members on their account ("Conversion Transaction");
The transfer of Bitcoins among Members ("Bitcoin Transfer Transaction");
The transfer of currencies among Members ("Currency Transfer Transaction"); and
The purchase of ancillary products ("Purchase Transactions").